Contact Information

Operator Details

The Operator of this website is Caecus N.V. (Company Number 163779), registered at Chuchubiweg 17, Willemstad, Curaçao. The Operator holds license OGL/2024/1262/0493 granted under the National Ordinance on Games of Chance, P.B. 2024, no. 157. The service is operated for users in permitted jurisdictions in accordance with applicable law. Users in Thailand should note that the provision of unauthorized online gambling is subject to local legal restrictions under Thai law.

General Contact Methods

• Email (General Inquiries): [email protected] (24/7, Thai and English supported)
• Email (Security and Privacy Matters): [email protected] (24/7, English)
• Phone (Thailand): 1800012327 (24/7, Thai and English supported)
• Phone (International): +44 127 325-69-87 (24/7, Thai and English supported)
• Feedback Form/Online Contact: Available via the website’s contact section

Online Messaging Channels

• Live Chat: 24/7 access via the chat widget on the website (Thai and English supported)
• Telegram: onexbetth; 1xBet Official Support
• Line: @391mahve (Marketing/Affiliate enquiries)

Social Media

• Facebook: 1xBet_Facebook
• Instagram: 1xbet_bk_official
• YouTube: 1xbetthailand676

Data Protection and Privacy Contact

If you have any questions or requests relating to the processing of personal data, including exercising your rights under Sections 23, 30, 31, 32, 33, and 36 of the Personal Data Protection Act B.E. 2562 (PDPA), please contact:

• Email (Data Protection Officer): [email protected]

The Operator complies with the requirements of the PDPA, including data subject rights to information, access, rectification, erasure, objection, data portability, and withdrawal of consent. Please specify your request and provide adequate identification, as required by law.

Complaint Procedure

Users may submit complaints or inquiries regarding the processing of personal data or other legal matters using the contact details above. Complaints related to data protection are reviewed and responded to within a reasonable time frame in accordance with Section 31 of the PDPA.

Regulatory and Supervisory Authority

For matters concerning personal data protection, you have the right to contact the Personal Data Protection Committee (PDPC) of Thailand:

• Website: https://www.pdpc.go.th
• Complaints Portal: https://www.pdpc.go.th/complaint
• Email: [email protected]

Important Legal Information

• All private forms of online gambling are strictly prohibited in Thailand. This website is operated in accordance with the laws of its licensing jurisdiction and does not promote, advertise, or target users in Thailand with services prohibited under Thai law.
• The Operator does not provide legal or regulatory advice and recommends consultation with qualified Thai legal counsel for any questions related to the legality of online gambling under applicable Thai statutes, including the Gambling Act B.E. 2478 (1935), Computer Crime Act B.E. 2550 (2007), and the Personal Data Protection Act B.E. 2562 (PDPA).
• Users must be at least 18 years old.
• This page is provided to fulfill information and contact disclosure requirements as set out in Section 14 of the Electronic Transactions Act B.E. 2544 and Section 42 of the PDPA.

Date of last edit: July 15, 2026