Privacy Policy

1. Introduction

This Privacy Policy describes how Caecus N.V. (the "Operator"), registered at Chuchubiweg 17, Willemstad, Curaçao (Company Number 163779; license OGL/2024/1262/0493), processes personal data of users accessing and using the website. The Operator is committed to protecting personal data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand and other applicable laws. By accessing the website, users acknowledge and accept the practices described herein.

2. Legal Framework

• Personal Data Protection Act B.E. 2562 (PDPA).
• Computer Crime Act B.E. 2550 (2007).
• Other applicable laws in the Kingdom of Thailand.

3. Data Controller and Data Protection Officer

The data controller is Caecus N.V., registered at Chuchubiweg 17, Willemstad, Curaçao. For matters concerning personal data protection, users may contact the Data Protection Officer (DPO) at [email protected]. Additional security or privacy-related inquiries can be directed to [email protected].

4. Categories of Personal Data Processed

The Operator processes the following categories of personal data, as applicable:

• Identifying information: name, date of birth, ID/passport number, and address;
• Contact details: email address, telephone number, physical address;
• Financial data: bank details, payment information, transaction history;
• Usage data: login details, play and transaction history, behavioral and technical information, including device identifiers and IP addresses;
• Technical data: cookies, client device information, browser data.

5. Purposes and Legal Basis for Data Processing

User personal data is processed only for legitimate, specified, and explicit purposes in accordance with PDPA Section 23(3), including:

• Facilitating access to the website and its features;
• Customer identification and verification, including age verification and prevention of unauthorized use;
• Processing payments, withdrawals, and financial transactions;
• Complying with applicable legal obligations and requests by competent authorities;
• Ensuring security and integrity of systems;
• Managing user accounts and providing customer support;
• Statistical analysis and improvement of service functionalities;
• Where required, subject to user consent.

6. Collection Methods and Consent

Personal data is collected directly from users during account registration, communication, and use of the website. Where required under the PDPA, the Operator obtains explicit consent for the processing of personal data. Users may withdraw consent at any time in accordance with PDPA Section 19(4) by contacting the DPO or using the relevant functions on the website.

7. Data Retention

Personal data is retained only as long as necessary to fulfil the purposes stated in this Policy or as required by applicable law, in accordance with PDPA Sections 23(4) and 33. Upon expiry of the relevant period, personal data is securely deleted or anonymized, unless longer retention is required by law or for legitimate legal interests.

8. Data Sharing and International Transfers

Personal data may be shared with selected third parties to achieve the purposes described above, including payment service providers, technical support partners, and legal authorities when required by law. Where personal data is transferred outside the Kingdom of Thailand, the Operator ensures appropriate data protection safeguards are in place as prescribed by PDPA Sections 28 and 29. Details of such transfers are available upon request.

9. Cookies and Tracking Technologies

The website uses cookies and similar technologies to facilitate technical functionality, improve user experience, and collect analytics. The following types of cookies may be used:

• Strictly necessary cookies (essential for website operation);
• Functionality cookies (preferences and settings);
• Performance and analytics cookies;
• Advertising and targeting cookies.

The use of non-essential cookies is subject to user consent in accordance with PDPA Sections 19 and 27. Users can manage their cookie preferences at any time and withdraw consent as easily as given. Further information is available in the website’s Cookie Policy.

10. User Rights under the PDPA

Subject to the requirements and conditions of the PDPA, users have the following rights:

• Right to be informed – to receive information regarding personal data collection and processing (Section 23);
• Right to access – to request access to and obtain a copy of personal data (Section 30);
• Right to rectification – to correct inaccurate or incomplete personal data (Section 36);
• Right to erasure/destruction – to request deletion or anonymization of personal data (Section 33);
• Right to object – to object to certain processing activities (Section 32);
• Right to data portability – to obtain and transmit personal data to another controller (Section 31);
• Right to withdraw consent (Section 19(4)).

Requests to exercise these rights may be submitted via the contact details provided below. The Operator will respond to eligible requests within the period prescribed by law.

11. Data Security

The Operator implements appropriate technical and organizational security measures to protect personal data as required under PDPA Section 37. All data processing activities are performed in a manner that ensures confidentiality, integrity, and availability of personal data and protects against unauthorized access or disclosure.

12. Data Subject Enquiries and Complaints

Users may direct all questions, concerns, or complaints regarding the processing of personal data to the Data Protection Officer at [email protected], or by using the means specified in the "Contact Information" section below. If a user considers that their personal data is not being processed in compliance with the PDPA, they have the right to file a complaint with the Personal Data Protection Committee (PDPC) of Thailand via https://www.pdpc.go.th/complaint.

13. Minors

The Operator does not intentionally collect or process personal data from individuals under 18 years of age. Access to the website is prohibited for users under 18. Age verification measures may be applied where legally required. The Operator reserves the right to refuse or delete personal data where it becomes aware that a user is underage.

14. Responsible Gambling Notice

In accordance with the laws of Thailand, all forms of private online gambling are strictly prohibited. This website is not intended for use within the Kingdom of Thailand. The Operator displays responsible gambling information and implements measures for fair play according to applicable licensing requirements. No regulated responsible gambling program or self-exclusion under Thai law applies to online gaming activity. Minimum age for use is 18 years.

15. Amendments

The Operator may amend this Privacy Policy at any time to reflect legal or operational changes. The updated version will be published on the website with the date of the last revision indicated. Users are advised to review the Policy periodically for any changes.

16. Contact Information

For complaints regarding data processing in Thailand, you may also contact the Personal Data Protection Committee (PDPC) via [email protected] or file a complaint online at https://www.pdpc.go.th/complaint.

Date of last revision: July 15, 2026